Thursday, September 26, 2019
Tom's shoes Essay Example | Topics and Well Written Essays - 250 words
Tom's shoes - Essay Example These customers are conscious about socially credible and ethical business practices and therefore, prefer the way of operations of Tomââ¬â¢s Shoes. The company follows a One to One model in which it provides shoes to deprived children as a part of the charitable and ethical aspect of the company. Tomââ¬â¢s Shoes was found with the aim of providing a new pair of shoes to a child for every pair of shoes that is sold from the company. The charitable component of Tomââ¬â¢s Shoes is an important influencing factor of customer purchase decision when the customer is buying his/her first pair of shoes from the company. However, the charitable aspect becomes a much low impact buying factor in case of repeat purchases by the customers. The customer segment including socially conscious buyers is the main target segment for Tomââ¬â¢s Shoes which it taps through word of mouth publicity and other promotional tools. These are supported by the charitable aspects of the company. Cause ma rketing is an important marketing strategy used by Tomââ¬â¢s Shoes to attract the target customer group (Earle
Wednesday, September 25, 2019
Arabic Language and English Language Essay Example | Topics and Well Written Essays - 1000 words - 1
Arabic Language and English Language - Essay Example Arabic is from the Semitic language family, subsequently, its grammar is altogether different from English. There is an expansive potential for lapses of impedance when Arab learners produce composed or spoken English. Arabic has a three-consonant root as its premise. All words (parts of speech) are shaped by joining the three-root consonants with altered vowel designs and, in some cases, an affix. Arab learners may be befuddled by the absence of examples in English that might permit them to recognize nouns from verbs or descriptive words, and so forth. The Arabic sentence is generally separated into two primary parts: the column and the supplement (extra) if any. The column could be mapped to the thought of the atomic in expository structure hypothesis. The satellites of the logical structure hypothesis could be equal to the supplement. The column has two parts: the data furthermore the subject. The subject could be acknowledged as the member where an activity, a state, or a depicti on is alluding to. The data could be seen as the movement, the state, or the portrayal itself. An Arabic sentence may be either ostensible sentence or a verbal sentence. The ostensible sentence begins fundamentally with a noun and the verbal sentence begins with a verb. The mainstay of an ostensible sentence is constituted by a primate and a predicate. The primate is a noun that generally a sentence begins with. The capacity of the primate is the subject-work (the member). The predicate qualifies the primate and fills the data a piece of the mainstay of the ostensible sentence. The mainstay of the verbal sentence is constituted by a verb and an operator if the data is a known verb or a star executor if the data is a disregarded verb. While proceeding towards the comparison in details it is necessary to first shed some light on the definition of culture as defined by Geert Hofstede. According to the cultural dimensions premises acknowledged by Geert Hofstede, the westernized nations like the United States, Australia, United Kingdom, etc. creates the individualist bunch and is placed at one severe end of the band whilst the Asian nations such as Pakistan, Hong Kong, India, Thailand, etc. forms the collectivist bunch and is placed at the other intense end of the range.Ã
Tuesday, September 24, 2019
Divorce's Impact on Preschool, School-age, and Adolescent Children Essay
Divorce's Impact on Preschool, School-age, and Adolescent Children - Essay Example This more differentiated body of research is helpful in policy formation and for educating divorced parents about known risk factors for their children and what protective behaviors may enhance their children's longer-term adjustment. Life stress associated with marital disruption was found to account for the majority of children's adjustment problems. Children from nonintact homes show poorer adjustment than children from intact homes. Siblings experience increased closeness as a result of the shared experience of going through the divorce of their parents together. The young women also report turning to each other for support as a result of the emotional unavailability of their parents during the divorce. From the point of view of children, divorce is a stressful experience because of the disruption of the home and its financial, emotional, and social costs. The adverse impact, however, can be minimized by realistic and sensitive attention to its effects on children. Although divorce alters the living arrangements of affected families, it does not end family relationships. Most teenagers and their parents adjust to divorce and later regard it as having been a constructive action; but one-third do not. In those instances the turbulence of the post-divorce phase plays a crucial role in influencing pathological reactions in affected teenagers. Divorce is common in the contemporary way of life and deserves objective study. 3. Focus questions Does divorce have effects on children of different age groups What does literature say about it If these are negative how they can be avoided If these are positive, how can they be utilised in clinical practice 4. Review of literature 5. Search strategy based on key words, exclusion and inclusion criteria. 6. Findings from literature review: Critical review of contemporary literature on parental divorce and its effects on children, their mental health, social performances, economic parameters, and performance. Analysis of the causes and effects. Identification of the positive and negative aspects of these effects and their practice relevance. 7. Way forward: Summary of findings of literature review and suggestion for practice. Discussion about the ways to minimise divorce and improvement of coping mechanisms of the children. 8. Conclusion: Summary of the work. Introduction The ratio of marriage and divorce rates has been stable at about 50 percent for the past thirty years, indicating that, during this time, for every two marriages there has been one divorce. The number of divorces peaks only two and a half years after marriage; most divorces occur within ten years. In 2002, the Centers for Disease Control and Prevention released a report about marriage, divorce, and remarriage trends based on a nationally representative sample of women fifteen to forty-four years of age. The data indicated that, after only three years, 12 percent of marriages had ended in either separation or divorce. After five years, 20 percent of all first marriages had ended; after ten years, 33 percent; and after fifteen years, 43 percent. The risk for marital disruption is greatest in the first years of marriage and noticeably levels off after the fifth year. Thus, the risk for divorce decreases with the length of the marriage (Bramlett and Mosher,
Monday, September 23, 2019
Interview Essay Example | Topics and Well Written Essays - 500 words - 8
Interview - Essay Example The room itself had an unmistakable aura of grandeur about it. It was old but that wasnââ¬â¢t the only attribute, something struck me when I realized that these walls had been privy to the conversations of some of the greatest minds the world has ever seen.à ââ¬ËOh crapââ¬â¢ I thought, ââ¬ËI actually have to answer this questionââ¬â¢. While responding, I realized that even though this was an interview to study economics, the professors were interested to see how well I could synthesize different information from a variety of subjects. In this particular case it was perhaps political science and later in the interview, there was a great deal of mathematics involved. Furthermore, this interview was not the usual question and answer session that I had been used to in school; it was an open ended discussion with the experts. I disagreed with some of their opinions on several economic issues and gave some of my own. The dialogue that the interview entailed was nothing like I had previously encountered and therefore provided me with a distinct intellectual challenge.à In comparison with other experiences which have aided my intellectual development, this interview certainly holds the highest rank. My experiences at Model United Nations conferences were full of dialogue and debate regarding critical issues; the topics of discussion were provided beforehand whereas this interview truly tested my thinking skills and ability to adapt to a completely new situation. Alternatively, the training that the schoolââ¬â¢s Math team and I are currently partaking for the International Schools Mathematics Teacherââ¬â¢s Foundation (Hague, February 2012), has also been a challenge due to the intensity of our work and the fact that we are forced to synthesize information and topics we have previously seen in regular Math classes. However the interview holds more weight as it involved the synthesis of more than one
Sunday, September 22, 2019
Douglas Spalding Essay Example for Free
Douglas Spalding Essay Douglas Spalding was the architect of ethology, the scientific study of animal behavior. He started his research in the mid 1800s. His studies discounted British empiricist claims that animal skill regarding depth, distance; perception and sound localization were learned by the animals while they were young. Spalding study of ethology involved the determiner of behavior such as instinct is behavior that is predisposed or shaped by natural selection or innate pre-programmed behavior. To address the British empiricist claim that perceptual abilities did not require experience, he conducted an study dealing with instinct. He open a portion of an egg where chicks, baby chickens, not girls, where about to hatch and just before their eyes opened, he opened a piece of the egg, and covered the chicks head with a hood. After removing the hood; the chick showed no effects of not being able to see and was able to locate insects to eat, thus showing innate behavior is extremely valuable in animal behavior and not experience. Critical period research is learning that occurs at a specific age or life stage. Critical period is behavior thatââ¬â¢s developed within a specific time frame. Spalding withheld chicks from the mother for 10 days. The chicks didnââ¬â¢t hear or see their mother for ten days. Spalding introduced the chicks to the calls of the mother; however, the chicks did not recognize their mother. Spalding observation showed at particular stages in life innate behavior is developed with a specific time. Spalding experiments and observations supported the claim that animals innate behaviors not experiences is a determiner of behavior.
Saturday, September 21, 2019
My Favourite Book Essay Example for Free
My Favourite Book Essay Lots of people read tabloid newspapers. Tabloid nespapers are read by lots of people. 2. Sue Green reads the news on television. The news on television is read by Sue. 3. The witness is helping the police. The police is being helped by the witness. 4. The newspapers arent publishing the photographs. The photographs arent published by the newspapers. 5. The police have arrested the driver. The driver has been arrested by the police. 6. The thief had taken the painting before the gard woke up. The paintinghad been taken before the guard woke up. 7. The company will deliver the flowers the next day. The flowers will be delivered the next day. 8. The government is going to give every school student a computer. A computer is going to be given to the every school student by the government. 9. You can buy a magazine on the train. A Magazinecan be boughton the train. (by you) 10. My sister made a pop video. The pop videowas made by my sister. Complete this radio news report using a passive form on the verbs in the brackets ! Good afternon . The lunch time news today will be read(read) by John Houard. The prime minister has visited a primary school in Ipswich where she (meet)has been metby the children and their teachers. She opened a new sports centre that (build)was built with money raised by the parents and teachers. Another $20 000 (need)are needed to finish the swimming pool so more money raising activities ( organise)will be organised for the summer months. Earlier today a group of pensioners was in accident when their coach (hit)was hit by lorry. The pensioners (help )were helped by local people until ambulances arrived. Most the passanger (alow)wasnt alowed to go home immediately, but thoose with more serious injuries (take)have been taken to Norwich central hospital later today. Witnesses say that the lorry (drive)was being drivingtoo fast. Rewrite the sentences using have/get something done ! 1. I will ask someone to repair my school bag. I will have my school bag repaired . 2. My sisters car is being seviced. My sister is getting her car serviced . 3. Someone is testing my fathers eyes. My father is getting his eyes tasted . 4. The grass is too long ââ¬â I will pay someone to cut it. I will get the grass cut. . 5. I have taken my trousers to the cleaners. I have had my trousers cleaned. Rewrite the descriptions using compound adjectives ! 1. A skiing holiday that is two weeks long. Two-week skiing holiday is too long for me. 2. A baby who is six months old. Six month-old baby is very healthy. 3. A men with white hair. White-haired man is old and lovely. 4. A flight of six hours. Six-hour flight is boring. 5. A carpet made by hand. Handmade carpet is beautiful. Circle the correct preposition to form multipart verbs ! 1. When we have visiters we turn off/over the television. 2. My father always goes to sleep with television turned on/over. . My sister turns on/overthe channel to annoy me. 4. I turn down/to volume during the advertisements. 5. When I want to watch football I turn to/upmy mom for support. Circle the correct words in the latter ! Dear Colleague, On the 14th of june we will be holding a party to celebrate/celebration to success of our latest game show/opera. As you know, Win a Car! Is very popular/popularity and it will be good publish/publicityto hold a big thank-you party for stuff and successful players. The organise/organisation of the party is being done by my assistent. Yours faithfully.
Friday, September 20, 2019
Organizational Structure and Competitive Advantage
Organizational Structure and Competitive Advantage In our fast-paced, ever-changing world, organizations are constantly seeking ways to gain and sustain effectiveness. Though there is no single thing that makes an organization successful no secret ingredient some concepts do universally apply. One fundamental is to create a right organizational structure for success by ensuring alignment in organization dynamic relative to core purposes, strategy, and culture. Organisational structure refers to the way tasks are divided up, how the work flows, how this flow is coordinated and the forces and mechanisms that allow this coordination to occur. It creates the framework within which organizations operate. It is the skeleton and later on becomes the engine of the business. Therefore an organization with a structure which does not fit into economic and business environment, differentiated from its core purposes cannot exist for a long time. The aim of this paper is to review an organizational structure as a competitive advantage. The objectives will be the guiding tour to achieve the goal: Review existing organizational structures and their respective Analyse relationship between organizational structure and strategy Define which organizational structure is relatively better for exporting companies As a case study, organizational structure of Hansa Flex was researched, and subject in question was applied to it to compare organizational theory in real business life. The paper starts formulating a unified theoretical framework by explaining what the organization is, and describing relationship within an organization. Then it defines common types of organizational structure, talks about their function principles, afterwards investigates organizational effectiveness and relationship between organizational structure and strategy. To describe how a company can gain a competitive advantage relying on this relationship, and to compare theoretical framework with real business life, at the end, organizational structure of Hansa Flex was studied and conclusion about comparison is described. Some have described organizational structure as a formal configuration of roles and procedures, the prescribed framework of the organization. Others have described structure as the patterned regularities and processes of interaction. Structure is important in organizations because it reduces ambiguity and clarifies tasks, expectations and goal. Bartol, Martin, Tein and Matthews (2001, p. 267) define organizational structure as the formal pattern of interactions and coordination that managers design to link the tasks of individuals and groups to achieve organizational goals. Different sources give different contingencies which define organizational structure. These contingencies change through the time due to economic and business environment, technology, innovation as well as designs of organizational structures. The elements that were main criteria for selecting organizational structure 20 years ago are not reliable nowadays. Contingencies like size of organization, role clarity, specialization and control, for example, have been replaced by speed, flexibility, integration and innovation (Ashkenas et al., 1995, p. 7). Methodology Before carrying out the research, it is reasonable to analyse particular method for a given study. There are two main points that the research process of the paper goes through, as the research is done to enlighten development of organizational structures and review organizational structures as a competitive advantage: Defining the resource for analysis of theoretical framework Applying the theory on particular case study (Hansa-Flex) Starting a new research paper is like starting a new project you have an idea of what you want to do, but are not sure how to start. Many writers, like many project planners and managers, find that outlining is frequently the most effective way to start writing (Keene, 1987, p. 2). So having this idea in mind, we started to draw a step-by-step methodology of the research. Following are the stages that paper went through. Formulating the research aim (Initiation). This is the first stage of our research process, and the purpose of this stage is for us to decide what we are writing about, therefore after this stage it is possible to know which are the other stages that are needed for the fulfilment of the paper. As it was mentioned, the aim of the paper is to review organizational structure as a competitive advantage. We want to analyse perspectives of modern organizational structures and see whether there is one best structure that exporting companies can use. Developing the objectives. Once the research aim is determined, the next stage of our research is to develop the objectives: Review existing organizational structures and their respective Analyse relationship between organizational structure and strategy Define which organizational structure is relatively better for exporting companies These objectives will keep the research study going on towards the aim of the paper. Resource selection. Having followed all the previous stages then is the next stage; determine how and where to collect the data that is crucial to draw inferences and conclusions for the study. Primary Data Secondary data Collection Purpose For the problem at hand For other problems Collection process Very involved Rapid easy Collection cost High Relatively low Collection Time Long Short Table 1. A Comparison of Primary and Secondary data Source. Malhotra (1996, p. 117) According to a source comparison table of Malhotra (1996, p. 117), due to absence of research budget and short time, secondary data was chosen to be relative as source. It was decided to use, for this area of study, the following sources: Books Records Journals Newspapers Internet articles Academic Papers Published censuses or other statistical data Company Hansa-Flex (interviews with representatives) Unfortunately, there were some difficulties using all the sources above. Since the research took place in Bremen, small town in North Germany, it was not easy to find physical books, journals or newspapers in English. Therefore, to help this situation, electronic versions of some of the books were downloaded from the Hochschule Bremens internet network. Also, not being able to have an interview with Hansa-Flexs representative had negative impact on the case study part of the research. Literature Review. After collecting necessary data, this stage is an integral part of the research methodology, because it makes important contribution to all the next stages of the methodology. This stage helps to understand the subject area as well as the research aim precisely and clearly. Although the secondary sources created a framework for the study, censuses and annual reports published by Hansa-Flex did not help a lot to analyse the organizational structure of the company and evaluate it as a competitive advantage. The company presentation of Hansa-Flex given at the Hochschule Bremen by the companys Development Manager was used to fill this lack. Interpretation. After collecting and analyzing the data, and also subsequent to the clarifying of the questionable points, the next stage for the study will be interpretation in which the raw data, clean of mistakes, will be applied to the research aim. In this case it will be related to the case study, which is organizational structure of Hansa-Flex. Results and formal write of conclusions reached. The last stage is writing the report, in which all the previous stages come together as one research study and with the principle of enlighten the reader what all the research is about and all the results achieved drawn from what all the previous stages have done. It will also help to finally come with the result, whether the research aim was achieved or not. Organization and organizational structure. Definitions As it was mentioned before, the purpose of this paper is to clarify the relationship between organizational structure and strategy, and describe organizational structure as a competitive advantage. However, the goal of this chapter, as a starting point, is to introduce some common view about an organization and organizational structure. What is an Organization? Organizations all over the world share the same characteristics; they are social entities that are goal-directed, are designed as deliberately structured and coordinated activity systems and are linked to the external environment. Not all organizations are the same, some are large, multinational corporations, others are small, family owned business, some manufacture products, others provide services. One key element of an organization is that indeed the organization will exist when people interact with one another to perform essential functions that will help the achievement of goals. One organization cannot exist without the interaction with customers, suppliers, competitors, and some other elements of the external environment like the government etc (Daft, 2007, p.10-11). Definitions of organizational structure Having defined the organization, it is next sensible to define organizational structure. The Morris describes organizational structure as à ¢Ã¢â ¬Ã ¦the framework around, and the systems that support, the work being done in an organization. Walton (1986) notes structure as the basis for organizing, to include hierarchical levels and spans of responsibility, roles and positions, and mechanisms for integration and problem solving. The similar definition is given in the Dictionary-Organizational Behavior (2003) as: the established pattern of relationships among the components of parts of a company; the way that a company is set-up; the formally defined framework of an organizations task and authority relationship. (p.2) The organizational structure is reflected in the organization chart (Daft, 2007, p. 190). It is the visual representation of the whole organization and its processes. The organization chart enables to see employees going about their duties, performing different tasks, and working in different locations. The organization chart is very useful in the understanding how a company works. In general, it refers to the way that an organization arranges people and their jobs so that the work can be done and its goals can be achieved. If the size of a work organization is not big and communication can be made face to face, formal structure may be not necessary, but in a large-scale organization the messengers have to be passed about the delegation of various tasks. Then, structure is established that distribute responsibilities for various functions. It is these decisions that determine the organizational structure. Organizational structure and effectiveness Having a common view about what an organization is, and saying that organizational structure refers to the way that an organization arranges people and their jobs, it is time to think about the impact of the structure on organizational effectiveness. Organizational structure and organizational effectiveness are interrelated, because organizational structure impacts organizational effectiveness based on organization creativity. Woodman explains that: à ¢Ã¢â ¬Ã ¦in general, adaptive organizational forms (e.g. matrix, networks, collateral or parallel structures) increase the odds for creativity. Bureaucratic, mechanistic, or rigid structures decrease the probability of organizational creativity. (Morris, 1995, p.64) Peguin (2003) comments that organizational effectiveness and its relation to structure are determined by a fit between information processing requirements so people have either too little or too much irrelevant information (para. 3). Andrews (1995) supports his idea and notes without clearly defined roles and responsibilities of getting information, any organization structure becomes dysfunctional. (p. 1) In analyzing the difficulties of realizing the organizational effectiveness, on the one hand, Bedeian (1986) says, Although effectiveness is a central theme in the study of organizations, it remains one of the most frequently cited yet least understood concepts in organization theory. (p. 186). He continues to argue that failing to consider organizations goals, characteristics, and constituents lead to fault assumptions of performance. (p. 190). He also believes that the relationship and consequences between organizational design and structure choice. Organizations are incredibly complex. They are molded by increasingly fluid and disorderly environmental forces that constantly threaten their rationally ordered structures and stated goals. (p. 198) On the other hand, he emphasizes the possible result of wrong structure choice. Declining organizations face many problems. One of the most serious of these is the lack of flexibility at time when adaptiveness and agility are especially needed. Among the attributes most commonly affected are an organization leadership, innovative processes, work-force composition, and relationships with interest groups. (p. 197). Relation between organizational structure and strategy This chapter is divided in two parts, while first part describes how organizational structure and strategy are related via environmental conditions; second part explains how to build proper organizational structure that supports strategy and defines the authority for each manager. Nearly always, development of corporate strategy begins by analyzing the industry in which it operates and environmental conditions. Then having industry and competitive analyses, through research and benchmarking the strengths and weaknesses of competitors, executives set out to carve a distinctive strategic position where they can outperform their rivals by building a competitive advantage. To obtain such advantage, a company chooses a structure, which is supposed to group people due to their duties, tasks and responsibilities as well as hierarchy of decision making (Mouborgne, et al., 2009). Developing an organizational structure that supports the strategy is not easy, because of uncertainty in the global economys rapidly changing and dynamic competitive environments. When a structures elements, such as reporting relationships, procedures, etc., are properly aligned with one another the structure facilitates effective use of the strategy (Hitt, et al., 2009, p. 309). Choosing the most appropriate organizational structure that supports the strategy does not ensure an organization from future mismatches. As previous chapters describes organizations has to change and adopt to innovation and changing environment, and just as organizations strategy needs to change with changing external environment, so must a structure change for proper strategy implementation. In other hand companys strategic options are bounded by the environment. In other words, structure shapes strategy (Mouborgne, et al., 2009). So organizational structure and strategy are like two different sides of the same coin. In structure strategy relationship, organizations must be wide awake in their efforts to verify that the structure calls for work to be completed remains consistent with implementation requirement of chosen strategy. There is no perfect or ideal organizational structure that lasts forever. The strategy must be supported by the structure that provides the stability needed to use current competitive advantage as well as flexibility required to develop future advantages. Therefore, properly matching organizational structure and strategy can create competitive advantage (Hitt, et al., 2009). Characteristics of organizational structures After the impact of organizational structure on organizational effectiveness and strategy was described, based on the literature review of the definition and characteristics of organizational structure above, this part explores the types of organizational structure. There are different approaches to design the organizations activity. In the other word, that is different types of organizational structure. Common types of organizational structure Numerous international scholars are working on identifying the types of organizational structure. Thus, various literatures identify several dominant organizational structure types from different perspective. According to traditional organizational type of bureaucratic and other new forms, dominant organizational structure types include functional structure, divisional structure and matrix structure. The descriptions below are summarized and supported by reference to current literature. Functional structure. It refers to a set of people who work together and perform the same types of tasks or hold similar positions in an organization (Ledbetter, 2003, p.13). Organizations that grow too complex to be administered through a simple structure usually adopt the functional structure as a means of coping with the increased demands of differentiation (Hatch, 1997, p.183). As Raymond mentions also a functional organization is best suited as a producer of standardized goods and services at large volume and low cost. Coordination and specialization of tasks are centralized in a functional structure, which makes producing a limited amount of products or services efficient and predictable. Moreover, efficiencies can further be realized as functional organizations integrate their activities vertically so that products are sold and distributed quickly and at low cost. Divisional structure. It refers to an organizational structure that is divided along some criteria, and most commonly it is geographic location, but there can also be product, functional, or strategic divisions. (Ledbetter, 2003, p.13) Matrix structure. It refers to simultaneously groups people in two ways: by the function of which they are a member and by the product team on which they are currently working. (Ledbetter, 2003, p.13) According to Hatchs organization theory, the matrix structure was developed with the intention of providing the best of both the functional and multi-divisional alternatives. The sad truth is all these structures have their disadvantages parallel to their advantages. If one of the structures did not have any disadvantage, it would be automatically accepted without any need to consider the pros. Pros and Cons of each structure Which structure effects efficiency most and works best for an organization can be quite complicated because of the nature of different organizations themselves. Every way of designing an organization has pros and cons. However, this section describes some general advantages and disadvantages of each organizational structure. This will help us to analyze the case study in the next chapter and see whether a company can use its structure as an advantage. Functional structure. In the functional structure, as it was recently described, the employees are allocated in departments based on their skills and what they do. Common functional departments are purchasing, accounting, manufacturing, sales and marketing, human resources. Each department acts as its own entity and they are focused on activity performance rather than final result. It leads to centralization of specialized personnel, equipment and facilities, and results high development of skills, however, this major benefit can be a major pain for the communication with other departments. In manufacturing companies, for example, weak communication within departments may affect the quality of final product. It also does not allow for flexibility because of the centralization. Divisional structure. As Rao (2003) mentions, the main benefit this structure provides arise from, appositely from functional structure, from the fact that this type of structure tends to be more result oriented than activity oriented. Each division in this structure contains all the necessary resources and functions within it. The employees of each division know about the specific needs of the division, and are involved actively to achieve the goal. This structure creates an atmosphere of individual commitment and motivation. Divisional structure has its own disadvantages. As it is decentralized, it results duplication of facilities, equipment, and personnel usually leads to more costly processing. Although the employees are aware of specific needs of the division, they might not know organizations overall needs. As functional structure divisional structure also may lead to a weak communication between divisions. The lack of cooperation reduces improvement of techniques. Matrix structure. This type of structure tries to get the benefits of functional structure and of divisional structure, reducing their disadvantages. One of the benefits is resources can be used from all over the organization. Another benefit, as Rainey (2009) underlines, is à ¢Ã¢â ¬Ã ¦ the advantage of the ability to share or shift personnel or other resources rapidly across product lines. However, it is not easy to implement this structure because of the dual authority. Having two bosses may sometimes confuse the employees. But this fact can also have a positive impact, as two managers share responsibilities. Matrix structure requires heavy investment in coordination. Because such structure often produce high level of stress and conflict that must be resolved. It is important to remember that each managerial decision has its pros and cons. When designing an organizational structure management should take necessary actions to decrease the disadvantages of the chosen structure. Nowadays, many companies are based on mix of these structures. Whatever structure is chosen, management has to make sure that it supports organizations strategy and can be used as competitive advantage. Case study. Hansa-Flex As previous chapters suggest, when establishing an organizational structure a company has to make sure the structure supports companys strategy and fits into its culture. Having done this, a company can create sustainable resource for a competitive advantage. This chapter describes how Hansa-Flex, supplier of hydraulic hose, applies the theory of organizational structure to its business to achieve a competitive advantage over its rivals. Hansa-Flex. Company overview Since it was initiated in 1962 in the garage of the companys founder Joachim Armerding, Hansa-Flex Hydraulics has been Europes leading privately owned supplier of hydraulic hose, couplings, fittings, adapters and hydraulic accessories. Hansa-Flex offers replacement of spare parts due to customers require even at short notice. This can be done very efficiently as Hansa-Flex holds over 82,000 different parts permanently in its stock. With the expertise of committed workforce and focus on service Hansa-Flex provides fast, qualified help in any situation. Hansa-Flex equips more than 300,000 customers in various industries with hydraulic and metal hoses and components. Until now, it has more than 350 branch offices in 33 countries worldwide operations, has an annual turnover of 165 million à ¢Ã¢â¬Å¡Ã ¬ in year 2009 (Hansa-Flex Annual Report 2009). Furthermore, Hansa-Flex has a customer service fleet of 225 vehicles worldwide, of which 100 are in Germany on the road (Hansa-Flex Annual report 2009). The staff and training service in the fleet take FLEXXPRESS Services throughout the world around the clock repairs and install replacement parts. For instants, defective hydraulic hoses to forklifts and related fittings are replaced in the automobile production. In a word, the motto of Hansa-Flex is thinking globally acting locally, which means being positioned in Bremen with a worldwide network of branch offices. All of these branch offices guarantee great availability of their products throughout of world. For instants, by May 2010, the facility in Geisenfeld keeps about 150 branches in southern Germany (Hydraulikpresse 2010). In October 2010, Hansa-Flex opened their Operation Centre for the Asian market in Shanghai, China. This Operation Centre provides training program in training center and central warehouse as well as manufacturing and administrative space. Therefore, Hansa-Flex is well standing in Asian Market to take advantage of future developments. This is one of the last but not least successes for Hansa-Flex. Strategy of Hansa-Flex Hansa-Flex is also very well founded through all over world. Generally, in the process of globalization the competition between the companies is more disastrous. More customer attraction and more market share are the main targets of companies. In other words, the company needs the appropriate strategy for the organizational structure in different environment conditions, especially an international company. Well-designed structure provides effective outcome. This is the reason why Hansa-Flex has developed very fast in its founding in Germany and in Europe. Hansa-Flex believes that The whole is greater than the sum of its parts (Aristotle). It considers that it is more than just the number of its branches; more than the sum of its products and services. To be considered as a whole, Hansa-Flex has to include the totality of the experience and skills of every employee. Based on this point view Hansa-Flex sets a very important and interesting Strategy for the Company. It has opened the training center for their employees and potential employees early in 2001 when Hansa-Flex merely focused on local. Besides that, as a glocalà [1]à company, Hansa-Flex sees customer proximity as part of its responsibility for ensuring smooth processes in hydraulics. To sustain the proximity the company has chosen strategy of growth through diversification acquisition, subsidiary, partnership. This strategy makes sure Hansa-Flex is maintaining international growth while at the same time enlarging their product range. Figure 1. Number of branches Source. Hansa-Flex Annual Report 2003 According to the researches which are made by the majority of international scholars we find this growth strategy highly appropriate reflexed the following theory. The strategy must be supported by the structure that provides the stability to current competitive advantage as well as flexibility required to develop future advantages (Hitt, et al., 2009). In briefly, Hansa-Flex has a deeply understanding about how could organizational structure and strategy be related via environmental conditions and how to build proper organizational structure that supports their strategy to grow the market share and enter a new market. Hansa-Flex never stops changing and always thinks forward such as their catchword Think globally act locally. Organizational structure of Hansa-Flex Interesting point here is how the company controls such a large network of branches. How is the company organized to provide a strong communication between departments, and basically between warehouses to keep customers satisfied? This section answers this question by analyzing organizational structure of Hansa-Flex, and finds out whether or not the company uses it as a competitive advantage in the market. Obviously, as many other starter companies, Hansa-Flex was founded based on simple structure. Later on, as we see on figure 1, it starts opening branches in different regions of Germany, and so created functional structure. Starting from 1992, Hansa-Flex goes international. Being international and offering products in different countries is always a big deal and requires a lot of research. Nowadays, Hansa-Flex has established a mix of functional and divisional structures and customized it by its strategy and culture. The structured is divisioned by geographic location to push the company toward being bounderless organization. Basically it has centralized functional areas, such as purchasing, quality management, warehousing, human resources, marketing; and decentralized sales and local marketing. Most significant advantage of centralized purchasing is that it speeds up the purchasing cycle. Thanks to centralized purchasing Hansa-Flex can complete this process very fast, sometimes even within one day. It is because purchasing data is stored and accessible via the internet. The company can access the necessary order information and place an order much more quickly. It also saves a lot of time on conducting the correlation between supplier and Hansa-Flex. This way the company can easily forecast how it could suffer if the supplier goes bankrupt unexpectedly. This is easier to be done, because the company does not need to collect all the purchasing data from different branches. Another advantage is centralized purchasing makes it easy for everyone who needs to track the information even across multiple branches and corporate divisions. For Hansa-Flex this means insurance of customer proximity, and results on less time waste between branches and subsidiaries on tracking down the data. Thus, centralized warehouse again gives an advantage to Hansa-Flex to satisfy its customers faster than competitors. Having centralized HR, first of all Hansa-Flex ensures to have most qualified applicants for work. Because centralized HR decision making promotes a more equitable treatment of employees, and is political abuse. Therefore, HR experts review and rank job candidates very carefully and transparent. Using the advantage of purchasing power centralized marketing continue to create even better brand image among customers. The company also needs a local marketing on destination point. Because local employee knows local market better than foreigners employees. Therefore, central marketing transfer knowledge to local marketing to continue the whole process of marketing. Following the same logic Hansa-Flex has divisional sale force that is in charge of sales in specific regions. This gives the company flexibility to react and adapt to local environment changes. Conclusion Due to the globalization the concept of competitive advantage of a product or service has recently changed. It is not easy to sustain this sort of advantage, because of high competition and growing number of follower companies. Therefore, companies like Hansa-Flex use their organizational structure as a competitive advantage. As most of economic writers and managers say, there is no one ideal organizational structure. Each structure has its own advantages and disadvantages. It is also true that, due to its mission, organizational culture, and history, two companies in the same market can apply the same one structure, but still get totally different outcome. In our fast changing world, sticking into one classic structure is not enough. Establishing a structure needs a lot of creativity, knowledge, experience, and customization of the structure to the companys indicators. Following this logic Hansa-Flex designed a customized mix structure of functional and divisional structures. It efficiently uses advantages of both structures, reduces disadvantages. Therefore, having structure that supports strategy, Hansa-Flex can easily achieve its goals towards its mission. The model which Hansa-Flex constructs may not be applied in other companies; however, it provides a practical experience concerning the organizational structure, which is considered as the crucial factor for organizational effectiveness.
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